Installify Terms of Service & Privacy Policy: Data Use & Your Rights

Information We Collect

We may collect the following types of personal information:

• Information you provide directly — Name, email address, phone number, mailing address, and project details when you fill out a contact form, request a quote, schedule an appointment, or communicate with us.
• Automatically collected data — IP address, browser type, device information, pages visited, referring URLs, and time spent on our site. This data is collected through cookies, pixels, and analytics tools.
• Third-party data — We may receive information from third-party services and advertising platforms that help us understand website traffic and visitor behavior.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide project estimates
• Schedule, coordinate, and complete your project
• Communicate with you about your project or our services
• Improve our website, services, and customer experience
• Send marketing communications (only with your consent)
• Identify and re-engage potential customers through advertising and remarketing tools
• Comply with legal obligations

SMS Communications

Customers may opt in to receive SMS messages from Installify only by initiating a conversation through the chat widget on installify.net. These messages may include customer care responses, appointment coordination, and project-related updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time and HELP for assistance. Consent is not a condition of purchase. We do not share your phone number with third parties for their marketing purposes.

Cookies & Tracking Technologies

Our website uses cookies, tracking pixels, and similar technologies to collect usage data and improve your experience. These may include:

• Essential cookies — Required for the website to function properly.
• Analytics cookies — Help us understand how visitors interact with our site (e.g., Google Analytics).
• Advertising/remarketing cookies — Used to deliver relevant ads and track conversions across platforms.

You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers — Third-party tools we use to operate our business (e.g., scheduling software, CRM, analytics, payment processors, advertising platforms).
• Legal requirements — If required by law, regulation, or legal process.
• Business transfers — In connection with a merger, acquisition, or sale of assets.

Data Storage & Retention

Your personal information is stored on secure servers and retained only as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Restrict or object to certain processing of your data

To exercise any of these rights, contact us at office@installify.net or (385) 402-8427. We will respond within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request its deletion, and opt out of the sale of your data. We do not sell personal information. To submit a request, contact us using the information above.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Services

Installify provides outdoor construction and home improvement services including fencing, artificial turf, sport courts, concrete patios and driveways, epoxy garage floors, and decks for residential properties in Salt Lake and Utah counties.

Estimates & Pricing

• All estimates are provided free of charge and are valid for 30 days unless otherwise stated.
• Final pricing may vary based on site conditions, material availability, permit requirements, or changes to the project scope.
• A signed agreement and deposit are required before work begins. Deposit terms are outlined in your project agreement.

Project Agreements

All projects are governed by a separate written agreement that includes scope of work, pricing, timeline, payment terms, and warranty details. These Terms of Service apply in addition to your project agreement.

Scheduling & Timelines

We make every effort to start and complete projects on schedule. However, timelines may be affected by weather, permit delays, material availability, or other factors beyond our control. We will communicate any changes promptly.

Payment

• Payment terms are outlined in your project agreement.
• Accepted payment methods
• Late payments may result in project delays or suspension of work.

Warranty

Installify stands behind our work. Warranty terms and coverage are detailed in your project agreement.

Limitation of Liability

To the fullest extent permitted by law, Installify's total liability for any claim arising from our services shall not exceed the total amount paid by you for the specific project in question. We are not liable for indirect, incidental, or consequential damages.

Intellectual Property

All content on www.installify.net — including text, images, logos, and design — is the property of Installify and may not be reproduced, distributed, or used without written permission.

User Conduct

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to interfere with the site's functionality
• Submit false or misleading information
• Scrape, copy, or redistribute content without permission

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites.

Governing Law

These terms are governed by the laws of the State of Utah. Any disputes will be resolved in the courts of Salt Lake County, Utah.

Carrier Liability Disclaimer

Installify is not liable for any delays or failures in the receipt of SMS messages due to factors outside our control, including but not limited to carrier network issues, device compatibility, or service interruptions.

Age Restriction

Our SMS messaging services are intended for individuals 18 years of age or older. By opting in to receive SMS communications from Installify, you confirm that you are at least 18 years old.

Changes to These Terms

We may update these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated terms.

Contact Us

If you have questions about this Privacy Policy or these Terms of Service, contact us:

• Email: office@installify.net
• Phone: (385) 402-8427
• Address: 8741 S Harrison St, Sandy Utah 84070